AI Chatbot
An assistant that acts, not just talks.
We build customer support and internal assistants that understand your company data, cite their sources and initiate approved actions in your existing systems when needed.
What it can do
The right answer, in the right channel, with controlled action.
Reliable answers from company data
We bring documents, product catalogues and knowledge bases into one answer layer. The assistant searches only authorised sources and shows users where each answer comes from.
- RAG infrastructure
- Source citations
- Role-based access
- Content synchronisation
Customer support automation
It handles repetitive questions, classifies requests and hands unresolved conversations to the right team with their context intact. Human handoff rules are defined from day one.
- Request classification
- Human handoff
- Omnichannel sessions
- Conversation summaries
Internal assistant
It reduces the time teams spend searching for procedures, policies and operational knowledge, while exposing different data and actions according to each user's role.
- Role-based experience
- Internal knowledge base
- Department scopes
- Audit trail
CRM and ERP integration
The assistant can do more than answer: it can open a support case, query an order or start an approved workflow. Human approval remains in place for critical actions.
- CRM records
- ERP queries
- API integration
- Human approval
Delivery approach
Start narrow, measure, then expand.
We begin with one use case and a verified dataset. Once answer quality, resolution rate and handoff points are visible, we add new channels and actions.
- 01Use case
- 02Data and permissions
- 03Pilot and evaluation
- 04Integration and scale
What should your assistant take on?
Tell us about your data sources and most frequent requests; we will define a practical first use case together.